(Download) Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications)
✿ Rue Green ✿
| #1879185 in Books | 2011-12-29 | Original language:English | PDF # 1 | 9.10 x1.10 x7.30l,1.81 | File Name: 1587142902 | 600 pages
||2 of 2 people found the following review helpful.| So far, pretty good|By Bill K|I just recently got this book based on a recommendation, and so far it has been pretty useful. Specifically, I like the fact that the author deals with real world type concerns, not the perfect world scenarios that are sometimes described in documentation.
The only bad thing I've come across so far, and obviously no fault of the author,|About the Author|
Rue Green, CCIE No. 9269, is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services focusing on Unified Contact Center architectures an
Cisco Unified Customer Voice Portal
Building Unified Contact Centers
Rue Green, CCIE® No. 9269
The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment
... [PDF.kd82] Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications) Rating: 4.58 (531 Votes)
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You can specify the type of files you want, for your device.Cisco Unified Customer Voice Portal: Building Unified Contact Centers (Networking Technology: IP Communications) | Rue Green. I really enjoyed this book and have already told so many people about it!
