(Download free pdf) SAP CRM: An Introduction to SAP Customer Relationship Management (SAP PRESS)






 | #1581574 in Books |  2013-05-01 | Original language:English |  9.00 x1.10 x6.80l,1.59 | Binding: Perfect Paperback | 404 pages


||About the Author|Srini Katta is the founder, president, and CEO of iService Globe, Inc., an ERP, CRM, and BPO solutions company with offices throughout the world. Srini has worked in the design and implementation of Enterprise Resource Planning and Customer Rel

Understand how to make sure your customers are heard and their needs are addressed with this guide to SAP's CRM solution. Perfect for everyone new to SAP CRM, this introduction explains what CRM is, how it can improve customer relationships, and how it can enhance cost effectiveness and profitability across your business. Apply customer examples and practical insight to see how SAP CRM works in the real world.


* Learn what customer relationship management with SA...


[PDF.xj95] SAP CRM: An Introduction to SAP Customer Relationship Management (SAP PRESS)
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